5.6Fair· 9,830 reviewsCrowne Plaza Hotels & Resorts
790 7th Avenue, NY 10019, New York, United States· +1 212-581-3300
2026-10-29 → 2026-10-312 guests
Check-in from 04:00 PMCheck-out 12:00 PMPaid parking on siteNo petsChildren welcomeNearest airport LGA
Availability
Rooms & offers
2 nights · 2 guests
Premium Queen Room
1 × Queen bed23 m² (≈248 ft²)Sleeps 2
Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a TV with satellite channels, soundproof walls, a coffee machine, a safe deposit box as well as city views. The unit has 1 bed.
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk+15 more
1 × Extra-large double bed (Super-king size)26 m² (≈280 ft²)Sleeps 2
Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, soundproof walls, a coffee machine, a safe deposit box as well as city views. The unit has 1 bed.
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk+16 more
Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, soundproof walls, a coffee machine, a safe deposit box as well as city views. The unit offers 2 beds.
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk+16 more
1 × Extra-large double bed (Super-king size)26 m² (≈280 ft²)Sleeps 2
Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, soundproof walls, a coffee machine, a safe deposit box as well as city views. The unit has 1 bed.
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk+16 more
Room Only
RefundableFree cancellation until Oct 22, 2026Taxes included
Mixed — several guests praised clean bed sheets/towels and newly renovated rooms, while others reported peeling shower floors and unrenovated rooms.
Service
4.0
Negative overall — multiple reports of unfriendly or unhelpful reception/management (including a manager who refused to assist), though porters/bell staff were noted as pleasant in some reviews.
Location
9.0
Very positive — repeatedly described as an excellent, central Midtown/Times Square location and a major strength of the hotel.
Room Quality
5.0
Mixed — some guests enjoyed spacious, renovated rooms; others experienced noise, strong or inconsistent air-conditioning, and dated decor in non-renovated rooms.
Amenities
3.5
Poor — guests reported limited facilities (no real leisure facilities), frequent lift failures/long waits, no laundry service, and lack of in-room fridge/minibar in many rooms.
Value for Money
6.2
Mixed-to-slightly-positive — a few guests felt the hotel was worth the price (especially renovated rooms and location), while others felt service issues and amenities reduced overall value.
Food and Beverage
5.0
Neutral — breakfast received mixed feedback: praised for long hours and variety by some, criticized as packaged, repetitive or not fresh by others.
Overall Experience
5.6
Standard quality for this hotel tier.
Guests liked
Excellent central Midtown / Times Square location
Spacious rooms in renovated sections
Long breakfast hours and some generous breakfast offerings
Friendly bell/porter staff in several reviews
Clean bed sheets/towels noted by guests
Free water/ice available on some floors (mentioned positively)
Worth knowing
Unhelpful or rude reception/management in multiple reports
Noise issues (street, neighbors, or AC) and thin walls
Frequent lift failures / long elevator waits
No laundry service and lack of in-room fridge/minibar
Inconsistent room renovations; some rooms dated or with peeling showers
Breakfast sometimes packaged, repetitive or not fresh
Central Manhattan Location The Manhattan at Times Square is perfectly situated in the heart of Manhattan, just steps away from iconic landmarks like Times Square and Rockefeller Centre.
Comfortable Accommodations Each room at The Manhattan at Times Square is equipped with a work desk, and select rooms boast stunning skyline views and a cozy seating area for relaxation.
Convenient Amenities Guests can enjoy a range of amenities at The Manhattan at Times Square, including a fitness centre, a business centre with fax and photocopying services, and attentive concierge services.
Book your stay at The Manhattan at Times Square to experience the best of New York City right at your doorstep.
Please note that the Manhattan at Times Square Hotel has a mandatory Facilities Fee of $45.90 per room per night provides guests with the following inclusive services, amenities and added value offerings:
All local, long distance and international phone calls
Premium high-speed wireless internet access for unlimited devices
An eco-friendly, collapsible 16 oz. water bottle to use at the hotel’s water filtration stations
Unlimited use of our 24/7 Fitness Center with treadmills, bikes, elliptical machines and free weights
25% discount on hop on/hop off bus tour with provided QR code
*The Facilities Fee does not include service gratuityGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
