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Phoenix Hotel

8.4Very good· 8,332 reviewsNot Available

1-8 Kensington Garden Square, W2 4BH, London, United Kingdom· +44 20 7229 2494

2026-10-29 → 2026-10-312 guests
Check-in from 01:00 PMCheck-out 11:00 AMParking availableNo petsChildren welcomeNearest airport LHR

Availability

Rooms & offers

2 nights · 2 guests

Executive Double Room

Executive Double Room

1 × Double bed7 m² (≈75 ft²)Sleeps 2

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Coffee/tea makerShowerTVTelephoneHair dryerRadio+16 more
  • Breakfast Included

    Non-refundableTaxes included

    $470.46

    total for 2 nights

    Book this rate
  • Breakfast Included

    RefundableFree cancellation until Oct 25, 2026Taxes included

    $508.91

    total for 2 nights

    Book this rate
Executive Twin Room

Executive Twin Room

2 × Twin bedSleeps 2

2 Twin Beds · Internet - Free WiFi · Food & Drink - Coffee/tea maker and electric kettle · Sleep - Blackout drapes/curtains and bed sheets · Bathroom - Shower, free toiletries, and a hair dryer · Practical - Safe, desk, and phone · Comfort - Daily housekeeping and heating · Need to Know - No cribs (infant beds) available · Non-Smoking

Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer+10 more
  • Breakfast Included

    Non-refundableTaxes included

    $485.08

    total for 2 nights

    Book this rate
  • Breakfast Included

    RefundableFree cancellation until Oct 25, 2026Taxes included

    $508.91

    total for 2 nights

    Book this rate
Triple Room

Triple Room

3 × Twin bed8 m² (≈86 ft²)Sleeps 3

Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 3 beds.

Coffee/tea makerShowerTVTelephoneHair dryerRadio+16 more
  • Breakfast Included

    Non-refundableTaxes included

    $604.28

    total for 2 nights

    Book this rate
  • Breakfast Included

    RefundableFree cancellation until Oct 26, 2026Taxes included

    $634.85

    total for 2 nights

    Book this rate

Guest reviews

What travellers said

8.4

Very good

8,332 reviews

Cleanliness

8.3

Various reviews highlight the hotel as very clean with great staff responsible for room cleaning.

Service

8.8

Staff is described as very friendly and supportive throughout multiple reviews.

Location

8.6

Many reviews appreciate the hotel’s proximity to public transport and central locations.

Room Quality

7.9

Issues reported with room temperatures and some complaints about space.

Amenities

8.6

Overall good amenities including breakfast options, although some room facilities could improve.

Value for Money

8.5

General sentiment suggests that while the hotel has good aspects, it may not meet expectations for its star rating.

Food and Beverage

8.0

Mixed reviews on the quality and variety of breakfast offered.

Overall Experience

8.5

Most guests had satisfying experiences, with some noted issues that affected overall satisfaction.

Guests liked

  • Clean and well-maintained hotel
  • Friendly and helpful staff
  • Good location near transport

Worth knowing

  • Rooms can be too warm
  • Limited breakfast variety
  • Slow elevator service

From our guests

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Amenities

What this place offers

Internet

  • Free WiFi
  • WiFi available

Food & drink

  • Bar
  • Breakfast in the room
  • Physical distancing in dining areas
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Snack bar

Front desk & services

  • 24-hour front desk
  • Concierge service
  • Dry cleaning
  • Fax/photocopying
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit box
  • Staff adhere to local safety protocols
  • Tour desk

Accessibility

  • Lift / Elevator

Location

Where you'll be

1-8 Kensington Garden Square, W2 4BH, London, United Kingdom

+44 20 7229 2494

Open in Google Maps

Nearby

  • Buckingham Palace2.3 km
  • Houses of Parliament / Big Ben3.9 km
  • British Museum4.1 km
  • Kensington Gardens0.2 km
  • Paddington Station0.9 km
  • Natural History Museum2.6 km

Good to know

Before you stay

Convenient Location
Ideally situated just 500 metres from Bayswater and Queensway Underground stations, Phoenix Hotel provides easy access to Hyde Park within a 5-minute walk.

Comfortable Accommodation
The hotel offers spacious and bright rooms, each equipped with modern private bathrooms, tea/coffee facilities, and satellite TV. Free WiFi is available throughout the property, ensuring guests stay connected.

Delicious Dining Options
Start your day with a continental breakfast featuring fresh coffee and cereals in the dining room. The cosy lounge bar serves light snacks and beverages, while full English breakfast options are also available for an additional treat.

Experience the vibrant neighborhood of Bayswater with its array of shops, bars, and restaurants, and explore nearby Kensington and Knightsbridge. Book your stay at Phoenix Hotel now for a memorable London getaway.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.