Hilton Garden Inn New York/Manhattan-Chelsea

8.0Very good· 5,253 reviewsHilton Garden Inn

121 West 28th Street, NY 10001, New York, United States· +1 212-564-2181

2026-10-29 → 2026-10-312 guests

Check-in from 03:00 PMCheck-out 12:00 PMPaid parking on siteNo petsChildren welcomeNearest airport LGA

Availability

Rooms & offers

2 nights · 2 guests

King Room with City View

1 × Extra-large double bed (Super-king size)22 m² (≈237 ft²)Sleeps 2

Located on a higher floor, this room features a city view, cable TV, microwave and refrigerator.

Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio+19 more

Breakfast Included
RefundableFree cancellation until Oct 27, 2026Taxes included
$1,196.77
total for 2 nights
Book this rate

Queen Room with Two Queen Beds with City View

2 × Queen bed26 m² (≈280 ft²)Sleeps 4

Featuring a city view, this room also includes a cable TV, microwave and refrigerator.

Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio+19 more

Breakfast Included
RefundableFree cancellation until Oct 27, 2026Taxes included
$1,299.41
total for 2 nights
Book this rate

Guest reviews

What travellers said

8.0

Very good

5,253 reviews

Cleanliness

7.5

Several reviews mentioned that cleaning was inadequate, particularly for old rooms.

Service

9.4

Staff received positive feedback across multiple reviews for being friendly and helpful.

Location

9.5

Numerous reviews highlighted great location near metro and attractions.

Room Quality

7.4

Many complaints about the age and condition of rooms, including outdated furnishings.

Amenities

7.5

Several mentions of inadequate amenities, including slow elevators and the lack of adequate heating.

Value for Money

7.4

Reviews indicated that costs may not align with the service and quality provided.

Food and Beverage

7.0

Multiple reviews criticized the breakfast quality and variety.

Overall Experience

8.4

Overall, guests appreciated their stay despite several issues pointed out.

Guests liked

Great location
Friendly staff

Worth knowing

Inadequate cleanliness
Old room conditions
Poor breakfast quality

From our guests

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No reviews from our guests yet.

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Amenities

What this place offers

Internet

Free WiFi
WiFi available

Food & drink

Breakfast takeaway containers
Physical distancing in dining areas
Restaurant
Shared lounge/TV area
Shared stationery like menus, pens are removed
Snack bar
Wine/champagne

Pools & wellness

Fitness center

Outdoors

Outdoor furniture

Location

Where you'll be

121 West 28th Street, NY 10001, New York, United States

+1 212-564-2181

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Nearby

Empire State Building0.9 km
Times Square / Broadway Theatre District1.8 km
One World Trade Center / 9/11 Memorial & Museum3.6 km
Statue of Liberty (Liberty Island) / Battery Park access6.5 km
Flatiron Building / Madison Square Park0.6 km
The High Line0.8 km

Good to know

Before you stay

Prime Location in Manhattan

Situated in the heart of Chelsea, the Hilton Garden Inn New York/Chelsea offers easy access to popular attractions like Madison Square Garden and the Empire State Building.

Modern Amenities

Experience comfort and convenience with spacious accommodations equipped with the latest technologies, including free wireless internet access, in-room microwaves, refrigerators, and flat-screen TVs.

Delicious Dining Options

Indulge in a delightful dining experience at the on-site restaurant, serving breakfast to start your day right.

Book now to enjoy a perfect blend of luxury and convenience at the Chelsea Hilton Garden Inn!

Guests must be 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.