Hotel Mercure Wien Westbahnhof

7.6Good· 5,348 reviewsMercure

Felberstraße 4, 1150, Vienna, Austria· +43 1 981110

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2026-10-30 → 2026-11-012 guests

Check-in from 03:00 PMCheck-out 11:30 AMPaid parking on siteNo petsChildren welcomeNearest airport VIE

Availability

Rooms & offers

2 nights · 2 guests

Superior Room

2 × Twin bed20 m² (≈215 ft²)Sleeps 2

These rooms offer air-conditioning, an electric kettle, a safety deposit box, a flat-screen TV with cable channels and free Wi-Fi. The private bathroom has a shower and hairdryer. A mini-bar is available at a surcharge.

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer+24 more

Room Only
Non-refundableTaxes included
$209.56
total for 2 nights
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Room Only
RefundableFree cancellation until Oct 29, 2026Taxes included
$232.85
total for 2 nights
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Breakfast Included
Non-refundableTaxes included
$313.05
total for 2 nights
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Breakfast Included
RefundableFree cancellation until Oct 29, 2026Taxes included
$336.64
total for 2 nights
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Privilege Room

1 × Queen bed21 m² (≈226 ft²)Sleeps 2

Room with air conditioning, free WiFi, a safety deposit box, and a free parking space. The bathroom is fitted with bathrobes, slippers and free toiletries and guests can make free use of the mini-bar. A bottle of mineral water is additionally provided upon arrival. Please note that the price is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies).

Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning+30 more

Room Only
Non-refundableTaxes included
$283.92
total for 2 nights
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Room Only
RefundableFree cancellation until Oct 29, 2026Taxes included
$315.47
total for 2 nights
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Breakfast Included
Non-refundableTaxes included
$384.70
total for 2 nights
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Breakfast Included
RefundableFree cancellation until Oct 29, 2026Taxes included
$416.26
total for 2 nights
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Guest reviews

What travellers said

7.6

Good

5,348 reviews

Cleanliness

7.2

Several reviews mentioned that the rooms were not very clean, with dirt reported and a lack of maintenance.

Service

8.2

Some positive feedback on staff politeness, although there were concerns about the reception experience.

Location

9.3

Many reviews praised the excellent location near transport links.

Room Quality

6.7

Multiple mentions of the rooms being old and needing renovations.

Amenities

7.2

Basic amenities are present, but some guests expected more for the price.

Value for Money

6.7

Concerns about the high price relative to the quality received were common.

Food and Beverage

7.2

Mix of reviews; breakfast quality was noted as good, but some were disappointed by the selection and price.

Overall Experience

8.2

Overall positive sentiment noted, despite some significant issues.

Guests liked

Good location
Helpful staff

Worth knowing

Old rooms
Poor cleanliness

From our guests

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Amenities

What this place offers

Internet

Free WiFi
WiFi available

Food & drink

Bar
Breakfast in the room
Physical distancing in dining areas
Restaurant
Room service
Shared stationery like menus, pens are removed
Snack bar
Wine/champagne

Parking & transport

Accessible parking
Parking
Parking garage

Front desk & services

24-hour front desk
Business center
Dry cleaning
Express check-in/check-out
Fax/photocopying
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Public transport tickets
Safety deposit box
Staff adhere to local safety protocols
Tour desk

Location

Where you'll be

Felberstraße 4, 1150, Vienna, Austria

+43 1 981110

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Nearby

St. Stephen's Cathedral (Stephansdom)2.2 km
Schönbrunn Palace (Schloss Schönbrunn)3.1 km
Kunsthistorisches Museum1.2 km
Hofburg Palace1.7 km
Vienna State Opera (Wiener Staatsoper)1.8 km
Belvedere Palace (Upper Belvedere)2.4 km

Good to know

Before you stay

Convenient Location
Hotel Mercure Wien Westbahnhof is perfectly situated next to the Westbahnhof Train and Underground Station, making it a prime choice for travelers. With easy access to the city centre and the airport shuttle stopping right outside, convenience is at your doorstep.

Modern Amenities
Enjoy the hotel's spacious lobby, unwind in the sauna, or sip on expertly crafted cocktails and wines at the stylish bar. The on-site restaurant, Westside, offers a delightful culinary experience with a mix of international dishes and Austrian delicacies.

Exploration Made Easy
Hop on the U3 underground line for a quick 7-minute ride to the city centre or take a leisurely stroll to the nearby Mariahilfer Straße shopping street. Hotel Mercure Wien Westbahnhof ensures that your exploration of Vienna is seamless and enjoyable.

Book your stay at Hotel Mercure Wien Westbahnhof now to experience comfort and convenience at its best.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.